Steve and I would just like to say “Thank you” once again for the wonderful fence. Your crew was very efficient and non-intrusive. I was amazed at how quickly the job was completed. We are extremely pleased with the fence and will be happy to recommend your company to all of our friends. Once again, thank you.
This letter is to let you know how please we were with the professional attitude displayed by Ernesto and Larry during the construction of our fence. We don’t know their last names or their actual relationship with Fox Fence Company, but we feel certain you will know whom we are talking about.
The first indication that we were in good hands happened even before construction started. When Ernesto arrived, we discussed the fact that it appeared some of our neighbor’s sprinkler heads were possibly on our property and may end up inside the fence. In the various discussions that followed, Ernesto handled the situation very diplomatically. He encouraged us to stand up for ourselves. Also, he pointed out to my neighbor that if a mistake had been made, it wasn’t my neighbor’s fault… it was whoever installed the sprinkler system. The way it is now, if there is a problem down the road, by neighbor will be much easier to deal with thanks to Ernesto.
The second event that impressed us was when it was determined that two of the fence posts needed to be moved, after they were already cemented into the ground. The wrong placement was due to the property line being incorrectly marked. Ernesto recognized the situation and immediately started contacting the right people to get things resolved. As a result, Larry showed up. Ernesto and Larry worked together to figure out what to do. It didn’t matter to them why it happened or who was at fault. They just wanted to get it right.
There are probably a lot of companies that can build a fence when the project goes smooth and there are no problems. However, issues will come up in most projects. One thing that sets the good companies apart from the not-so-good ones, is how those issues get handled. Ernesto and Larry demonstrated exactly how it should be done. We are sure schedules were impacted a great deal from what happened here. But through all of this, they never complained to the customer, never argued with the customer and never were disrespectful to the customer. That kind of attitude makes a customer real happy.
Please pass along our thanks to Ernesto and Larry.
Please express my “Thanks” for the prompt and professional work of your team!
We wanted to thank everyone for the great service we have received from the very start of our fence project. You did everything you said you would do and when you said you would do it. It is not easy to find this kind of service these days – in fact I haven’t found it at all lately! Anyways thanks again. We’ll refer you to everyone we know and when we extend the fence to the end of our property line we will call you.
I just wanted to complement the team you sent to my home for the fine job they did on my new fence. Thank you again. They were professional and did an excellent job. I will be sure to recommend Fox to my new neighbors.
Thank you and the Fox Fence Company for providing the equipment and making the lumber available that I used in my Eagle Scout Leadership Service Project. Your help made my project go more smoothly and helped the project get complete faster. On June 18, 2002, I was awarded the rank of Eagle Scout. I thank you for your support in my success, and the Fox Fence Company’s generosity in donating the cost of the materials you supplied to my scout troop.
Thank you. Your guy did a good job.
The fence looks great. Thanks for doing it so quickly for Leslie. She really needed it – it will be a blessing to her!
The group did a great job!
Please find enclosed the remaining balance for the beautiful fence that you installed at my home in Cartersville, Georgia. Thanks for the wonderful work, we love it.
You all did a great job. It looks fantastic!! There are a few minor things that may need a tweak, like a missing post cap. I’ll give it a good inspection this week and let you know.
Thank you for all your help with my fence. It looks great. I truly appreciate your fast and professional service. I will certainly recommend you to anyone.
What a nice job ! Speight, Sayid and staff did a great job from start to finish.
Thank your for a job well done on my picket fence. It was a pleasure working with Jason. The work crew and Jason understood I had to look at my fence everyday for the next twenty years and were patient to get it like I pictured it. I am happy to pass along the name of Fox Fence Company to anyone needing a fence.
Just wanted to drop you a note and tell you how pleased I am with the fence. It looks great. The crew was awesome. Thanks you so much for the way everything was handled. I’ll certainly refer anyone who needs a fence to give you a call.
I recently purchased a new house and contracted Fox Fence Company to construct a privacy fence around the back yard. I was familiar with Fox Fence Company because of some work they had done for friends in my previous neighborhood, but had never used their services.
Not only did Fox Fence Company need to meet some rather stringent neighborhood architectural guidelines, they had to contend with a challenging piece of property that has many trees, a rolling terrain, rock gardens, and a small creek bed. Tom Volpe and his crew assessed the situation and developed a great plan at a fair and competitive price.
The end result was more than I hoped for! The design looks fabulous and the construction fits the neighborhood covenants and the property. The guys who built the fence really worked hard (in oppressive heat, I might add) to make the design work. They also did a great job of cleaning up after the job was complete.
I would not hesitate to recommend Fox Fence Company for your fencing needs!
Thanks Tom & Jenny! The crews were outstanding and we are really proud of their performance. Thanks so much for your wonderful pricing on this work. See you guys soon.
Kenneth and I would like to thank you for all the time and effort that you put forth in our fence. Our dogs will love it. Thank you for the extra time you and your men spent searching for our property markers. We will highly recommend you and the company to our future neighbors and friends. Best success in life and God bless.
We just wanted to express our gratitude for the wonderful job that was done installing our fence. Everything has been done just as we envisioned, and the workmanship is beautiful. It has been a pleasure to work with you as you’ve been most flexible with our requests and last minute changes. Again, thank you – we appreciate the way you conduct your business and the good work that was done with our fence installation.
Thank you for all your help. Please forward my thanks to Reggie and his crew. They worked really hard and did a great job. We’re really happy; especially the dogs.
The fence looks great!
What an excellent job your crew did! When I came home, I could not believe my eyes! BEAUTIFUL! My neighbors are jealous! Thanks so much for such a wonderful job.
We’ve had 3 fences installed by Fox Fence Co.
We would like to take a moment to thank you for the superb job that was done on our fence. It is straight and well built.
When we started our search to find a fencing company, we were concerned as to which one to pick. After calling from a list of about 20 companies, we picked four to come out and give estimates. Fox Fence impressed us by the quality of their product (we even got to see the board that would be used) and their willingness to take the time to answer all our questions and concerns without seeming rushed. Although all the quotes were very close to each other, the quote from Fox Fence was the second lowest of the four companies. Most importantly of all, we felt comfortable with our selection.
I was fortunate enough to be at home the morning the crew started building the fence. They were friendly and personable. On the humorous side, I had to turn down their offer of free on-the-job fence training after witnessing the effort involved in building a fence. They were able to put up the fence quickly even though they had to cope with the edge of a “mini forest” at the back of our property. They are talented and did a professional job. The members of this crew are definitely an asset to your company and made our experience with Fox Fence complete.
It is increasingly difficult to find companies that do a quality job for a fair price; Fox Fence is one of these.
I just want to take a moment to thank Jason and Fox Fence Company for my fence project. I contacted at least 15 fence companies within metro Atlanta Area, to be honest; you guys were one of the last ones in my list. However, Jason made Fox Fence Company stand out from the list because Jason listens and understands customers. Jason has also shown outstanding professionalism, efficiency, and courtesy in building the fence for my house. The installation & workmanship is awesome. You company is a credit to the fence industry, and Jason’s help is greatly appreciated.
In return, I would like to build Jason a complimentary software to make his estimate work easier and more efficient in order for him to meet with more clients.
It looks really nice and your installer was prompt and very professional.
Thanks for doing a great job!
Want to say THANKS!! and for the workers, need to keep them!! They are awesome and professional. I will definitely give a 10 for their service and also for Steve H (salesman) for his expertise.
Steve (installer) did an awesome job on my fence…it looks great! Thanks so much!
I am SOOOO excited about my beautiful fence. Your crew was excellent…Thank you so much.
We love our fence! Thank you!
You guys did a great job; thanks for your work. Thank you.
I normally don’t write letters to companies praising workmanship because I have yet to be impressed with other companies I’ve hired for various jobs in the past. However, Fox Fence is an exception. I have to admit I had my doubts when my questions went unanswered that were sent via fax, but once your crew showed up as promised and got the job done in one day in the rain, it was pretty dog gone impressive. I have not had a chance to inspect every inch of the fence but from where I was standing everything looked awesome. I am totally thrilled with the workmanship and the employees working with Sammy. Every question I asked was answered either my Sammy or the crew in a very respectful, professional manner, which is a breath of fresh air. Keep up the great work and you will be blessed in many ways. Fox Fence exceeded my expectations and I wanted to let you know how amazing the crew was that installed my fence.
Thank you so much for a job well done and I will surely recommend your company to anyone.
PS. Sammy and the guys were just so dog gone professional and nice. They worked!!! Plain and simple. You just don’t find that anymore.
Thank you, the fence looks terrific. I will call again for future needs.
Attached are photos of my drop-dead, gorgeous fence!! Thanks to you! The photos do not do it justice.
Hi Rene, Just wanted to pass along to you how pleased I am with the job that the installer did yesterday. The fence repair looks really good, the installer didn’t damage anything (including my tiny pine tree), he did not leave a mess behind and my granddaughter said he was very nice. I was glad to hear that the two “attack cats” left him alone, too 🙂
After such a bad experience with the people who damaged the fence, it was so pleasant to have such a good experience with a very professional company. Thank you all!
I’m very pleased with the fence and it looks fantastic!
Thanks for the great fence and the great service crew did a super job!
The fence looks fabulous. Please tell Steve and the rest, Great Job!!!