Frequently Asked Questions

1. How does the proposal process work?

First, our salesman will set up a time to come out to meet with you. The salesman will recommend a fence style based on your needs, the size and shape of your yard, code and subdivision restrictions, and your budget. Next, he will measure your desired layout or layouts, discuss the placement of gates, and any areas of special concern, and give his professional opinion. Then he’ll write up a formal proposal that includes a sketch of the layout showing the fence line in relation to the house or buildings and the property line, as well as gate locations. Most of the time, two copies of the proposal will be given to you before the salesman leaves, but sometimes the quote has to be taken back to the office to be figured, and then it’s faxed or emailed to you.

2. Why is it important to have the property line clearly identified prior to installation?

Guessing the approximate location of property lines for fence installation can be a mistake that comes back to haunt you many years in the future. One misconception is that making an agreement with your next-door neighbor concerning fence placement will help avoid any problems. The problem is that if either of you sells your property and your fence is across the line, it will show up on the closing survey and could cause costly delays or the termination of the deal.

3. How do I determine if there are any subdivision or code restrictions for installing a fence on my property?

First, determine if your neighborhood has a Homeowners Association by asking neighbors or your sales agent. Then find out if there is a subdivision website or someone who is on the board and get a copy of the architectural requirements for installing a fence.

For code restrictions, you can contact your local building inspection department online or by phone. Requirements for swimming pool enclosures are typically handled through the health department and are very specific. Another source is your pool contractor. We will always ensure that your pool fence is built to meet local codes.

4. What kind of nails are best for my fence?

We use two types of nails for cedar or treated yellow pine fences.

For fences with cedar pickets, we use a spiral shank aluminum nail. It is important to use this kind of nail instead of a galvanized nail for cedar because the galvanized nail has a chemical reaction with cedar that causes unsightly dark streaks to run down from the nail heads. Aluminum nails do not have a reaction with cedar and the spirals on the shank of the nail act like a screw to hold the nails in place.

We use a galvanized ring shank nail for treated pine fence pickets. Unlike cedar, galvanized nails do not react with treated lumber. The other important feature of this nail is the series of barbed rings that run up the length of the shaft of each nail. Treated yellow pine lumber is a harder wood than cedar and it is less stable.

5. Why is it called “pressure-treated pine?”

Southern yellow pine is a hard, dense wood that will retain the chemicals that protect the wood. Three chemicals are forced into full bundles of wood in huge pressurized tanks. One chemical protects the wood from water damage; another chemical keeps out insects like termites and carpenter ants; a third chemical helps lock in the others. Posts are treated with extra chemicals for ground contact. Treated lumber carries a limited 20-year warranty through the manufacturer. The limited warranty provides for replacement of the wood only, not the labor to remove and reinstall. Our warranty covers materials and workmanship for a full year.

Cedar is too porous a wood to retain the chemicals so cedar is not a treated wood.

6. Why should you choose Fox Fence Company?

Since 1990, Fox Fence Company has installed, repaired, or replaced over 15,000 fences for homeowners, builders, developers, churches, schools, businesses, farms, and industrial plants. That’s over 22 years doing the only thing we’ve ever done–fences. We do it right and we have a long list of repeat customers as a testimony to that. (Some of them have had us build several fences for them as their families grew.)

We carry full insurance coverage on all of our trucks and employees as well as general liability coverage for our protection but more importantly, to protect our customers.

Our warranty is another reason to choose Fox Fence Company. It’s one of the strongest in our industry because we’re that confident of our quality.

We offer many payment options for your convenience including Visa, MasterCard, Discover, cash or check. We also offer financing to qualified buyers through Springleaf Financial Services, Inc.